ARC Operator

An ARC Operator (Alarm Receiving Centre Operator) is typically required to handle and verify incoming CCTV Alarms, as well as provide a high level of customer service to those that require assistance.

Wage rate hourly

From £12 to £21
(usually includes weekends)

Total Cost

Between £350 and £440 including your licence fee

Typical hours

20 to 48 hours a week (usually includes weekends)

Requirements

CCTV Licence

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How to become a ARC Operator

To become an ARC Operator, some employers may only require that you hold a valid CCTV Licence, while others may expect that you have a CCTV Licence in addition to a Door Supervisor or Security Guard Licence.

To get an SIA CCTV Licence, you will need to successfully attend the 3 day course, as well as pass 2 multiple-choice exams and practical assessments. The SIA CCTV Licence starts at £179.99 and has a licence fee of £190.00, which is valid for three years.

To get an SIA Door Supervisor Licence, you will need to successfully attend the 4 day course, as well as pass all 3 of the multiple-choice exams and practical assessments. The SIA Door Supervisor Licence starts at £159.99 and has a licence fee of £190.00, which is valid for three years.

To get an SIA Security Guard Licence, you will need to successfully attend the 3 day course, as well as pass all 3 of the multiple-choice exams. The SIA Security Guard Licence starts at £159.99 and has a licence fee of £190.00, which is valid for three years.

Depending on the company that you are working for, most employers will require that you hold a valid full drivers licence, as well as have previous experience within the Security Industry.

Become a ARC Operator

Start a successful career as a ARC Operator by following these steps:

Book your CCTV Licence

This is the first step to become an ARC Operator

Pass the course

2 multiple-choice exams and practical assessments

Apply for your SIA Licence

You can apply for your licence through the postoffice after passing the course

Apply for jobs in your area

Once you have your licence, you can start applying for ARC Operator jobs in your area

Course price from

£219.99

Licence fee

£204

Valid for

3 years

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Typical job description and responsibilities

The daily responsibilities of an ARC Operator can vary slightly depending on the company that you are working for. However, some of the most common responsibilities include;

Alarm Monitoring
Security Incident Management
Providing detailed information and reports
Providing flawless customer support when necessary
Investigating matters of concern

In summary, ARC Operators are expected to play a proactive role in monitoring, configuration and operation of ARC systems to assist against crime, loss and waste.

Additionally, you will likely be required to work a variety of both day and night shifts.